Twin Casino Review
Twin Casino is a brand new online casino that only opened its virtual doors this summer (2017). The makers behind the casino, a bunch of industry professionals, had the idea to “Twinify the world”, which they intend to do by providing lots of fun and entertainment with the ultimate goal to create lots of “Twinners”. Beyond that there’s no real explanation for the name of the casino, but at least it’s unique and memorable.
The casino is owned and operated by Oring Ltd, a Malta-based company, and receives its gambling licenses from Malta and Curacao.
Despite still being very new, Twin Casino already received a number of great reviews, which is certainly owed to its great design and fantastic offering of games, which are provided by NetEnt, Microgaming, Yggdrasil Gaming, Quickspin and Evolution Gaming.
You can expect to find over 300 of your favourite games here, including some major jackpots, of course, a decent offering of live games and a number of exciting promotions.
New customers who decide to sign up at Twin Casino can look forward to a welcome bonus of 100% on their first two deposits as well as a bunch of free spins.
Need a summary of reasons why Twin Casino is worth checking out? Here you go:
- Over 300 top titles
- Live casino and mobile platform
- Licensed in Malta and Curacao
- Great selection of game providers
- Live chat
- Great and intuitive web design
Support
Live Chat, Email
Established
2017
Jurisdiction
Malta (MGA), Curaçao, Sweden
Currency
Australian dollars, Canadian Dollars, Euros, British pounds sterling, Norwegian Kroner, Swedish Kronor, US dollars
Live Casino
Blackjack, Roulette, Baccarat,
Software
Microgaming, NetEnt, Evolution Gaming, Play’n GO, Quickspin, Yggdrasil Gaming, Pragmatic Play, Thunderkick
Withdrawal TImes
E-Wallets : 0-2 h
Credit/Debit Cards : 2-4 d
Bank Transfers : 1-3 d
A generous “Twintroduction” offer
You’ll find wordplays using “twin” frequently on the Twin Casino website and thus you shouldn’t be surprised to find this “Twintroduction” offer as well. It’s a pretty good offer compared to what we’ve seen from other brand new casinos in the past.
- 1st deposit: get 100% and up to €100 plus 50 free spins when you make a minimum deposit of €50
- 2nd deposit: get 100% again and once again up to €100 plus another 50 free spins with a minimum deposit of €50
Considering that we are looking at the Twin Casino here, it’s hardly surprising that this is a ‘twin’ offer, meaning you get exactly the same for your first two deposits. That’s pretty neat and quite unusual. New players have 30 days from registering their account to claim this offer.
Bonus money needs to be wagered 40 times before a withdrawal is possible, whereas free spin winnings need to be wagered 35 times before a withdrawal is an option. Either way you have 30 days to complete the wagering requirements, though free spins must be used within 7 days after activating them.
As usual not all games contribute equally when completing the wagering requirements. But here, too, Twin Casino proves quite generous:
- Video slots and classic slots = 100%
- Table games (including live games) = 10%
- Poker games (including live casino poker) = 0%
A few video slots with particularly high RTPs are excluded from contributing to the wagering requirements. You can find the full list of games in the Twin Casino bonus terms.
It’s important to note that the free spin offer changes regularly. Currently new players will get their free spins on Mayana, a Quickspin slot, but previously Sunny Shores free spins were on the table, so the offer will change once again in the future.
Finally, deposits made with Skrill are excluded from all bonus offers unless otherwise mentioned.
100% up to €100
Welcome bonus | Wager requirements:40x | Min deposit:€10
100 Free Spins
Free Spins bonus | Wager requirements:35x | Min deposit:€10
100% up to €100
2nd Deposit bonus | Wager requirements:40x | Min deposit:€10
A great suite of modern games
You only need to take a look at the providers of games at Twin Casino to know what you can expect here: NetEnt, Microgaming, Quickspin and Yggdrasil Gaming.
Of course, that’s not a huge number of providers and thus the number of available games is comparatively small at Twin Casino. But all these developers make exceptional games and at least you get to enjoy some very high quality games at Twin Casino. Sometimes less is more and we do expect that Twin Casino will sign more deals with other developers in the future, thereby expanding their games library.
For now you can look forward to more than 250 slots, including such titles as: Blood Suckers II, Vikings Go Berzerk, Moby Dick, Fairy Gate, Gnome Wood, Mayana, Sunny Shores or Legend of Shangri-La Cluster Pays.
As a fun feature you can sort the slots according to provider, features or themes (one of which is actually “WTF?!”), which gives you some interesting results depending on your choices.
Additionally you can find all the most common table games at Twin Casino. A selection of Roulette Version, Blackjack, Baccarat and Casino Poker games such as Red Dog or Cyberstud Poker are available. The selection is surprisingly extensive, but unfortunately there’s currently no separate filter just for table games. You will have to actually browse through “All Games” in order to find all available table games as well.
That way you’ll also find a handful of Video Poker games, which you can also not filter for separately. That’s pretty much our only issue with the games section, which is otherwise pretty well sorted and quite comprehensive.
A good mix of live casino games
Live casinos are still not the rule with brand new casinos. Often we find they’re treated as an afterthought or quite literally added long after the casino first opened. Twin Casino went online with a live casino section right away and their selection includes games from NetEnt as well as Evolution, two of the leader live game providers in the world.
At the time of this review we counted 20 live tables at Twin Casino. These include different versions of Roulette, Baccarat and Blackjack, but also live Casino Poker tables such as Ultimate Texas Hold’em, Three Card Poker or Caribbean Stud Poker.
You can even find Evolution Gaming’s very popular Dream Catcher at Twin Casino, which cannot be found at many live casinos.
An interesting selection of progressive jackpots
We have to admit that we found Twin Casino’s progressive jackpot selection somewhat surprising. It seems almost random and considering the game providers at the casino, we are also missing a few of the big jackpots here. Still, life-changing amounts can be won here, thanks to some of the biggest jackpots available in the industry.
The progressive jackpots you can look forward to at Twin Casino are:
- Mega Moolah and Mega Moolah Isis
- Joker Millions
- King Cashalot
- Major Millions
Additionally you’ll find the 3-reel and 5-reel versions of Fruit Fiesta, Cash Splash and Lotsaloot here. The only NetEnt jackpot currently available is Divine Fortune and Yggdrasil also provides Holmes and the Stolen Stones at Twin Casino.
Notably missing are, of course, Mega Fortune, Hall of Gods and Arabian Nights. We hope that will change in the future.
Support
Of course, this is a very new casino, so you can’t expect everything to compare to bigger and more established online casinos. Twin Casino is actually doing pretty good for the most part. They provide a live chat that is at least available in English and will be answered within 30 seconds as long as customer service is open. Since that does not appear to be around the clock, but we are not given actual opening times, you can always send an email instead. That is supposed to be answered within 24 hours.
For a handful of frequently asked questions you can also check out the FAQ section, which is indeed still rather small. Plenty of information can be found throughout the website, however, as they are pretty transparent with almost everything.
Ultimately we’d like to know when the customer service is specifically available or they make it 24/7 right away. And we would like to see additions to the FAQ section as well as support in more languages.
Payments
Payment options are always a main concern when signing up to a new casino. If you do manage to win some cash, you want to know that you’ll be able to safely withdraw it. And without much hassle. Thus the available withdrawal options are almost more important than the deposit options. With many new casinos they tend to be the same, however, and Twin Casino is hardly an exception here.
In order to make a deposit you can use: Visa or MasterCard, zimpler, Trustly, Neteller, Skrill, paysafecard and the good old bank transfer. Deposits are always free of charge and usually instant. A minimum deposit of €20 is required in any case.
Withdrawals usually have fewer banking options available and at Twin Casino they are: Visa, Skrill, Neteller, Trustly and bank transfer. Unfortunately Skrill, Neteller and Visa are charged at €2.50. Bank transfer and Trustly allow for a maximum withdrawal of €10,000, all other methods of €5,000. Beyond that Twin Casino does not appear to impose any withdrawal limits, either daily, weekly or monthly. None are mentioned in the Terms and Conditions, but if you want to be safe, you can always contact customer service.
License
As we already mentioned, Oring Ltd, the operator behind Twin Casino, is licensed in Malta as well as Curacao. For our purposes the MGA license is, of course, much more relevant than the one from Curacao.
The casino appears to be well regulated and its cooperation with some really well established and reputable game developers indicates a measure of trust as well. Ultimately new casinos will have to prove themselves over time, though.
Twin Casino is protected by all the latest SSL encryption and transactions as well as private information can be considered safe. The casino does not display any other 3rd party or auditing certificates at the moment, however.
Ultimately we would expect Twin Casino to obtain a UKGC license as well. They are still new, of course, and probably want to establish themselves before breaking into the UK market, but it does mean the casino is not currently open to UK players, which is a shame.
An intuitive and “fun”ctional design
New online casinos almost always have one thing going for themselves right from the start: their design. Older and established casinos can often feel too classic or even outdated, but with new casinos that’s never a problem, even when the designers opted for a more classic design.
Twin Casino is thoroughly modern and indeed very intuitive in its design. You’ll find almost everything just a click away and their various filtering and sorting options make it easy to browse the games section. Our only problem is that you can properly filter for table games that aren’t live games, which really needs to be improved.
Other than that navigation is a breeze, the graphics are crisp and well done and Twin Casino did actually manage to put the “fun” in “fun”ctional.
A great mobile offering
We’ve noted before that not all new online casinos offer mobile platforms right away. It is rare, but it does happen. Thankfully that’s not the case with Twin Casino.
You can easily access their mobile page from any device and play all HTML5 optimised games. Indeed, you can play a majority of their games mobile and that means the mobile offering is pretty much just as good as the desktop page.
As it is, the mobile page looks almost exactly the same as the desktop version. The navigation and layout are nearly identical with obvious differences only due to the smaller screen size.
Plenty of bonuses and promotions
We’ve already introduced the welcome bonus to you and you’ll be pleased to hear that there are plenty of offering in the “promotions” section at Twin Casino. Currently you’ll find a “Movember” promotion where you can get extra spins, then there’s the Monday Mission Twinpossible and a special promotion for the release of Microgaming’s Phantom of the Opera is also running.
Even a tournament is on offer and Quickspin achievements can be collected as well.
Overall this is a really good offering for a still extremely new casino. But then again, they want to be attractive to new customers and that means you have to have something to lure them in.
At the moment there’s no VIP or loyalty program, but perhaps one will be added in the future.
Conclusion: A great start into a better future
Twin Casino is off to a great start, that much is certain. We get a great selection of games, only the very best game developers, a website that is really well done and plenty of promotions as well.
The casino does well in all major aspects that we look at, but a few things will need to be improved. We already mentioned all of them, but to be sure, we want more progressive jackpots from NetEnt, more clarity on customer service opening times, a filter option for table games and video poker, a UKGC license and eventually payout quotes as well.
Beyond that Twin Casino is definitely worth checking out and you should really make use of the generous welcome bonus.
